Shipping policy

Shipping Policy

At LUVORA, we are committed to delivering your order with efficiency and care.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been confirmed, you will receive a confirmation email with your order details.

Shipping Time

Estimated delivery time is 7–14 business days, depending on your location and carrier conditions.
Please note that delivery times may vary during holidays or high-demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your package.

Delays

While we strive to meet all delivery estimates, unexpected delays may occur due to customs, weather conditions, or carrier issues.

Return Policy

We offer a 14-day return policy from the date of delivery.

To be eligible for a return:

The item must be unused and in its original condition
The item must be in its original packaging
Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method.